Frequently Asked Questions
Everything you need to know about shopping with Levitate.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return or exchange process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Yes, Levitate ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.
How do I ensure I am choosing the right size or model?
Each product page features a detailed size guide and technical specifications. If you are still unsure, our customer service team is happy to provide personalized recommendations.