Returns & Exchanges
At Levitate, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is always our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.
- 4.Receive Refund or Exchange
After our team inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 3-5 business days.
